CRM Software
Vtiger
Budget-friendly CRM with a genuinely free tier for small teams, scaling up to AI-enabled enterprise plans.
Solo / FreelancerSmall businessMedium businessGlobal
Last reviewed Jul 17, 2026 · Pricing verified Jul 17, 2026
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DEV-TOP · horizontalOur take
Best for cost-conscious small teams wanting a real (if capped) free plan and an affordable path up to AI-enabled features — the standard-vs-single-app-user pricing split adds a layer of complexity worth double-checking before signing up.
Choose this if...
- Small teams wanting a genuinely free tier to start, not just a trial
- Budget-conscious businesses wanting an eventual path to AI-assisted CRM features
Look elsewhere if...
- You need more than 3,000 records or 1,000 emails/month without paying — Free's caps are strict
- You want simple, single-rate pricing — the standard-vs-single-app-user split can be confusing
Visit Vtiger
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Pricing
Verified Jul 17, 2026 against Vtiger's own pricing page.
| Plan | Monthly | Annual | Key limits |
|---|---|---|---|
| One Pilot (Free) | Free | Free | Up to 10 users, 3,000 records max, 1,000 emails/mo, 3 GB storage |
| One Growth | 12 USD/mo | — | Standard user rate per month; up to 15 users, 100,000 records max, 5,000 emails/mo (or 500/user); single-app-user rate differs at $20/mo |
| One Professional | 30 USD/mo | — | Standard user rate per month; 20,000 emails/mo (or 2,000/user) |
| One Enterprise | 42 USD/mo | — | Standard user rate per month; single-app-user rate differs at $38/mo |
| One AI | 50 USD/mo | — | Standard user rate per month; adds predictive and generative AI features; single-app-user rate differs at $38/mo |
Free tier reality
One Pilot is free forever for up to 10 users but caps at just 3,000 records, 1,000 emails/month, and 3 GB storage — a real evaluation tier rather than a production-ready free plan for an active small business. Annual billing is advertised as offering 'up to 34% savings' but per-tier annual rates weren't itemized separately from the standard vs. single-app-user pricing split.
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DEV-MID · rectanglePros
- Genuinely free tier (not just a time-limited trial) for up to 10 users
- Affordable per-user pricing across the paid ladder relative to Salesforce/HubSpot
- Clear upgrade path all the way to a dedicated AI-features tier
Cons
- Free tier's 3,000-record cap is restrictive for any actively growing small business
- Standard-user vs. single-app-user pricing split adds confusion versus simpler flat per-seat pricing
- Smaller ecosystem and brand recognition than category leaders
Key features
- Contact, lead, and pipeline management
- Email campaign tracking
- Workflow automation (Professional+)
- Predictive/generative AI features (One AI tier)
- Free tier for up to 10 users
Integrations
- VERIFY
Platforms
- web
- ios
- android
Regional fit
VERIFY current regional/currency pricing outside the US.
- Global
Best for
Alternatives
Salesforce Sales Cloud
Pick this instead if: Mid-size to large sales organizations with complex, custom pipeline requirements
HubSpot CRM
Pick this instead if: Solo founders and small teams wanting a genuinely usable free CRM to start
Pipedrive
Pick this instead if: Small-to-mid sales teams wanting a simple, visual pipeline-first CRM
Freshsales
Pick this instead if: Startups and SMBs wanting phone/chat/email in one affordable CRM
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Vtiger FAQ
Questions about this tool
Is Vtiger free?
Yes, there's a free tier. One Pilot is free forever for up to 10 users but caps at just 3,000 records, 1,000 emails/month, and 3 GB storage — a real evaluation tier rather than a production-ready free plan for an active small business. Annual billing is advertised as offering 'up to 34% savings' but per-tier annual rates weren't itemized separately from the standard vs. single-app-user pricing split.
How much does Vtiger cost?
Free. We verify pricing directly against Vtiger's own pricing page — see the pricing table above for the full breakdown of plans, and check the verified date before making a decision, since software pricing changes often.
Who is Vtiger best for?
Small teams wanting a genuinely free tier to start, not just a trial Budget-conscious businesses wanting an eventual path to AI-assisted CRM features
Who should avoid Vtiger?
You need more than 3,000 records or 1,000 emails/month without paying — Free's caps are strict You want simple, single-rate pricing — the standard-vs-single-app-user split can be confusing
Does Vtiger work well outside the US?
VERIFY current regional/currency pricing outside the US.
What are the best alternatives to Vtiger?
Worth comparing: Salesforce Sales Cloud, HubSpot CRM, Pipedrive, Freshsales. See the Alternatives section above for why you might pick one of these instead.